Your strategic Microsoft 365 partner

Your IT partners keep Microsoft 365 running. CloudWay makes sure it is going somewhere. Strategic Partner as a Service gives you a senior advisory team, a maturity baseline, a 1 to 3 year roadmap, and a fixed monthly rhythm that keeps Microsoft 365 and AI moving in the direction you chose, not the direction the last incident pushed you.

Microsoft MVPs

Seven Microsoft MVPs on one advisory team. The same people organisations like Ruter, Modum Kommune, and Sparebanken Sogn og Fjordane brought in to shape how they work in Microsoft 365.

Everything works. Nothing moves.

Your operational partners handle incidents, upgrades, and user requests, and the calendar fills itself. What nobody owns is the harder set of questions: where are you actually going with Microsoft 365 and AI, what deserves budget next year, and which risks are you accepting without knowing it. This is not a competence problem, it is an ownership problem.When nobody owns direction, progress becomes whatever the most recent incident forced, and every year that passes costs you the compounding value of decisions not made.

When everything is operational, nothing is strategic

Day-to-day operations demand attention. Incidents, upgrades, security tasks, and user requests fill the agenda. Over time, this leaves little space to step back and ask the harder questions.

Where are we actually going with Microsoft 365 and AI
What should we prioritize next
What risks are we accepting without realizing it
How do we move forward without losing control

When no one owns these questions, progress becomes reactive. Things work, but development is slow, fragmented, and driven by short-term needs rather than long-term goals.

A role most organizations
don’t have, but need

This is not a question of competence or effort. It is a question of ownership.

Most organizations lack a partner whose responsibility is to look ahead, connect initiatives, and translate Microsoft’s rapid evolution into clear, realistic direction.

CloudWay fills that role. We act as the strategic layer between leadership, IT, operational partners, and Microsoft, ensuring decisions are aligned, priorities are clear, and progress is intentional.

Strategic Partner as a Service

Strategic Partner as a Service is CloudWay’s recurring advisory engagement: a senior Microsoft 365 consultancy takes ownership of your long-term Microsoft 365 and AI direction for a fixed monthly fee, working alongside your existing IT partners.

A senior advisory team that knows your environment.

You work with CloudWay’s senior consultants, backed by a bench of seven Microsoft MVPs, invested in your long-term progress rather than individual tasks.

A maturity baseline you can show your leadership.

A full assessment across security, endpoint management, productivity, governance, compliance, and AI readiness, scored so progress is measurable, not asserted.

A 1 to 3 year roadmap that survives contact with reality.

Connecting technology, governance, and people, updated as Microsoft ships and your business changes. Every prioritisation discussion starts here.

A fixed monthly working rhythm.

We work with you month after month to refine priorities, guide initiatives, and prepare decisions, so progress stays aligned with the roadmap.

Answers between the meetings.

When Microsoft announces something, when a vendor proposes something, when your board asks something: you have a partner to call before you commit.

Strategic Partner as a Service

How we typically work with you

Baseline

We assess your Microsoft 365 environment and ways of working, and you receive a maturity score and a shared picture of where you stand.

Roadmap

We define a realistic 1 to 3 year roadmap that becomes the reference point for every priority and decision.

Rhythm

We work with you month after month to guide initiatives, prepare decisions, and keep progress aligned with the roadmap.

Pricing and engagement model

20,000 NOK

/ month

That includes the baseline maturity assessment with a maturity score, a 1 to 3 year roadmap connecting technology, governance, and people, and ongoing proactive advisory month after month: refining priorities, guiding initiatives, and supporting your decisions, with predictable access to senior CloudWay expertise. For comparison: it is less than the cost of one wrong platform decision, and a fraction of the cost of a strategic hire.

What you gain from the partnership

A senior advisory team that knows your environment.

You work with CloudWay’s senior consultants, backed by a bench of seven Microsoft MVPs, invested in your long-term progress rather than individual tasks.

A maturity baseline you can show your leadership.

A full assessment across security, endpoint management, productivity, governance, compliance, and AI readiness, scored so progress is measurable, not asserted.

A 1 to 3 year roadmap that survives contact with reality.

Connecting technology, governance, and people, updated as Microsoft ships and your business changes. Every prioritisation discussion starts here.

A fixed monthly working rhythm.

We work with you month after month to refine priorities, guide initiatives, and prepare decisions, so progress stays aligned with the roadmap.

Answers between the meetings.

When Microsoft announces something, when a vendor proposes something, when your board asks something: you have a partner to call before you commit.

Strategic partner,
not a replacement

We do not replace your operational IT partners; we work alongside them. CloudWay owns the strategic perspective, the roadmap, and the prioritisation that makes their operational work add up to real development.

Preparing your organization for what comes next

Microsoft is moving fast toward AI-driven work, and most organisations are stuck between Copilot pilots and real impact. CloudWay uses the Frontier Firm maturity model to show where you stand and what it takes to move, so AI adoption is grounded in governance, roles, and measurable outcomes rather than isolated experiments.

Who this is for, and who it is not for

For

Organisations that already have operational IT partners, a person accountable for long-term direction, and ambitions for Microsoft 365 and AI they are not currently realising.

Not For

Organisations looking for a helpdesk, outsourced operations, or a one-off project. For defined projects, start with our What We Do services instead; several of them are the natural first step into this partnership.

Frequently Asked Questions

If you have any other questions, don’t hesitate to contact us.

Is this a virtual CIO or fractional CIO service?

In practice, yes, scoped to Microsoft 365 and AI. CloudWay takes the strategic ownership a CIO or CDO would take, without the cost of a senior hire, and with a team of Microsoft MVPs behind the role.

Will you replace our existing IT partner?

No. We work alongside your operational partners and often make that relationship work better, because someone finally owns the direction their work should serve.

What happens when we start?

Three steps. We run the maturity assessment and present the baseline to you and your leadership. We agree a realistic 1 to 3 year roadmap. Then the monthly rhythm begins, and the roadmap becomes the reference point for every priority and decision.

What does 20,000 NOK per month include? ou do to ensure CloudWay is and will continue to be an awesome company?

The baseline maturity assessment and maturity score, the 1 to 3 year roadmap, and ongoing proactive advisory month after month, with predictable access to CloudWay’s senior consultants and Microsoft MVPs.

How is this different from a support agreement?

A support agreement reacts to problems; this partnership owns direction. Your operational partners keep things running, and CloudWay makes sure the running adds up to progress: a maturity baseline, a roadmap, and proactive advisory every month.

Start a strategic conversation

One call. We will tell you honestly whether this partnership fits, and if a single project is the better starting point, we will say so.