Ben Lee

Ben Lee is a Senior Cloud Architect at CloudWay and a Unified Communications and Collaboration specialist working with Microsoft Team and Microsoft 365. In 2023, he was awarded as MVP M365 Apps and Services. He has spent most of his career working with the Microsoft stack of technologies and for the last 12 or so years has had a particular passion for communications tools that started with Office Communication Server.

As these tools and products have improved and evolved over the years he has worked across most of the Office 365 stack but has maintained a particular focus on Teams and has helped many organisations understand and plan their strategies to deploy and maximise their investments in these technologies. As well as being good at hands on technical deployments and troubleshooting, Ben is good at digging into and truly understanding both a business’s current issues and future requirements to then help create suitable technical strategies to meet and exceed these targets.

“I really like helping solve complex IT issues with streamlined technology solutions”- Ben Lee

He has been heavily involved in the Microsoft User Group community, including running the Evolve conference and speaking at other events such as Commsverse. More recently Ben has written a study guide for Sybex on how to study for and pass the Microsoft MS-700 Teams Administrator exam. Ben has also recently become a Microsoft Certified Trainer (MCT). He is part of the author team of the monthly updated book, Office 365 for IT Pros, where his chapter is about Teams Voice.


Current Events

  • Commsvnext2024

    Comms vNext 2024

    at Renaissance Denver Stapleton HotelApril 23 - April 24

    Join MVPs Ståle Hansen and Ben Lee together with AI enthusiast Alexander Holmeset in Denver, Colorado this April. They will share their insights on D...

  • South Coast Summit 2023

    at Farnborough International Conference Centre13/10/2023 - 14/10/2023

    Join our MVPs, Nikki Chapple and Ben Lee for two days of learning with focus on The Microsoft Stack. South Coast Summit is an in-person event with spe...

  • Commsverse in association with Viva Explorers

    at Mercedes Benz World21/06/2023 - 22/06/2023

    Commsverse was created as the event team was tired of going to mainstream events and being force-fed sales pitches disguised as technical sessions. Th...

Ben's content

  • Copilot Toolbox: Travel plans with Trains
    by Ben Lee on 20/02/2024 at 10:37

    I wanted help planning an upcoming trip to meet up with friends for the day, previously we had done this by car but I wanted to see if I could have a more relaxed journey going by train so I asking Copilot in Edge to help me find a half way point, the catch was

  • Copilot Pro: An Overview
    by Ben Lee on 16/02/2024 at 11:34

    All of the Copilots Copilot is the name Microsoft have given to their Large Language Model (LLM) based suite of AI tools. This new type of generative AI tooling is based on the Chat GPT technology produced by Open AI (in which Microsoft made early investments). There are many different […]

  • Copilot Toolbox: Generating content from web in...
    by Ben Lee on 15/02/2024 at 22:54

    I wanted to start writing a word document acting as an explainer for Copilot Pro. I started with a blank page in Word and decided to take it up on the offer to help me generate some content. I laied out the titles and topic that I wanted but the generated data looked good at

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