Modern Internal Communications

Build an employee communications experience that reaches people and drives engagement

The challenge

Employees miss key messages when communication is fragmented.

Missed key messages

Important updates get lost across too many places.

Overlapping channels

Teams are unsure where to publish or find information.

Low engagement and reach

Comms teams struggle to reach and engage employees.

What we do

We help you create a clearer, more consistent communications experience. We define your channel strategy and governance, then design and launch a Viva-based communications hub and editorial operating rhythm.

Step 1

Review current channels

Map where communications happen today.

Step 2

Define channel strategy

Clarify each channel’s purpose and audience.

Step 3

Design the Viva-based hub

Create one place for news and resources.

Step 4

Set editorial governance

Define ownership, workflows, and publishing rhythm.

Step 5

Launch and improve

Measure engagement and refine what works.

You get

Typical outcomes

Channel strategy

A clear plan for what to publish, where, and for whom.

Improved reach

Important messages reach more of the right employees.

Governance

Defined ownership, standards, roles, and decision-making.

Clearer ownership

Teams understand who owns channels, content, and approvals.

Viva-based hub launch

A central communications hub built around employee needs.

Repeatable communications delivery

Communications become easier to plan, publish, and maintain.

Editorial workflow

A repeatable process for planning, publishing, and reviewing content.

Higher engagement

Employees are more likely to find, read, and act on updates.

Ideal for

Management teams needing consistent reach

For leaders who need important messages to reach everyone.

Comms and HR teams with fragmented channels

For teams managing too many channels with uneven engagement.

Organisations with inconsistent publishing

For organisations needing clearer ownership and rhythm.

Start faster with Microsoft Marketplace

Prefer a ready-made starting point? Explore our packaged workshops and accelerators available directly through Microsoft Marketplace.

Internal Communications Ecosystem
Communications strategy
Structure your internal communications ecosystem across Microsoft Teams, SharePoint, and Viva.
- Map current tools and channels
- Define ownership and governance
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Enable Frontline Workers with M365 & Viva
Frontline experience
Explore how Microsoft 365 and Viva can support, connect, and engage frontline workers.
- Improve frontline communication
- Align HR, IT, and business teams
View on Marketplace
Move into Viva Engage
Viva Engage PoC
Build a business case and plan for moving internal communities into Viva Engage.
- Plan community migration
- Define engagement opportunities
View on Marketplace
Microsoft Viva Engage Workshop
Employee engagement
Discover how Viva Engage, Amplify, and Connections can elevate employee engagement.
- Explore Viva engagement tools
- Improve communication and culture
View on Marketplace

Ready to improve how your teams work?

Start with a focused workshop to identify priorities and align your organisation.