Discover & Prioritise

The assessment that shows where to start improving Microsoft 365.

Before deciding what to improve in Microsoft 365, find out what is actually broken. Discover & Prioritise is CloudWay’s 1 to 2 week assessment: we map how work really happens across your teams, match it against what Microsoft 365 already offers, and deliver a prioritised 30/60/90-day roadmap agreed with your stakeholders. It is the natural first step before larger collaboration, Copilot, or governance initiatives.

The challenge

Most organisations already own more Microsoft 365 capability than they use. The problem is rarely the tools; it is knowing which improvement to make first, and getting leadership to agree on it.

Too many tools

Teams rely on multiple platforms with no clear structure

Inconsistent ways of working

Processes differ across teams, slowing collaboration

Lack of clear direction

Leadership struggles to prioritise where to focus

What we do

CloudWay assesses how work actually happens in your organisation, not how the org chart says it should. We run stakeholder interviews and workshops to map real workflows, identify where existing Microsoft 365 tools can remove friction, and prioritise the scenarios with the highest impact. The engagement ends with aligned stakeholders, agreed owners, a measurable baseline, and a 30/60/90-day plan, so you leave with a direction, not a report that sits in a drawer.

Step 1

Understand how work actually happens

We assess real workflows across teams

Step 2

Map to Microsoft 365

Identify opportunities within your existing tools

Step 3

Prioritise high-impact scenarios

Focus on what will deliver the most value

Step 4

Align stakeholders

Create a shared, realistic direction

You get

Typical outcomes

Scenario priorities

You get a ranked list of collaboration scenarios to fix first, based on impact and effort.

Aligned stakeholders

Leadership and IT agree on what to fix first, in writing.

Target-state direction

You get an agreed target state for how work should happen in Microsoft 365.

Agreed owners

Every priority has a named owner before the engagement ends.

30/60/90-day plan

You get a 30/60/90-day roadmap with concrete first actions, owners, and milestones, so momentum starts the week after the engagement ends.

Measurable baseline

A measured baseline of today’s ways of working, so improvement is documented rather than asserted.

Ideal for

Organisations with tool sprawl

Too many tools and disconnected workflows

Teams lacking clarity

Unsure where to start improving ways of working

Business and IT leaders

Need alignment across teams and priorities

Start faster with Microsoft Marketplace

Prefer a ready-made starting point? Explore our packaged workshops and accelerators available directly through Microsoft Marketplace.

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Identify high-impact AI scenarios
Rapid, low-risk experimentation

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Get Copilot for M365 Ready

Copilot readiness

Prepare your organisation for Microsoft Copilot with the right structure, governance, and use cases.

Assess readiness across teams
Define rollout priorities

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Digital wellbeing

Help teams reduce digital overload, improve focus, and build healthier ways of working.

Reduce meeting & tool fatigue
Improve focus and clarity

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Why CloudWay

The consultants behind CloudWay’s collaboration and adoption services include seven Microsoft MVPs, and the working method is knowledge transfer: champions trained, owners enabled, playbooks handed over, so the new ways of working belong to your organisation, not to a consultant. Ruter and Modum Kommune describe the results in their own words on the customer stories page.

Ready to improve how your teams work?

Start with a focused workshop to identify priorities and align your organisation.