South Coast Summit

Join our MVP, Nikki Chapple and our Teams subject matter expert, Ben Lee at the South Coast Summit. Nikki will be part of the Women in Tech Roundtable while Ben will be talking about Teams Phones. Make sure you reserve the day today!

Pre-Day Workshop Modern Communications with Microsoft Teams – 1 Day with Ben Lee

Instantly go from group chat to video call with the touch of a button. Securely connect, access, share, and co-author files in real time. Stay organized by keeping notes, documents, and your calendar together. The workshop is delivered by subject matter experts Steve Goodman, Tom Arbuthnot, Tim Russell and Ben Lee.

Agenda

– Introduction & Overview of Calling in Teams
– Understanding calling workflows
– Teams Contact Centre & Call Recording Options
– How to configure and manipulate Call Routing
– Teams Admin, Devices, and Third-Party Gateways
– Hands-On Lab: Apply what you’ve learnt

Teams Phone, choose your delivery method with Ben Lee

Do you want to add telephony calling to Teams but are unsure of the differences between Calling Plans, Direct Routing or Operator Connect? Then this session is for you…

Here I will help you understand the key decision points between these delivery methods so that you can understand your requirements and make the right decision. We will also cover how to approach a Teams voice project to ensure you have a successful deployment and end up with happy users.

Women In Tech Roundtable hosted by Microsoft Spotlight Podcast with MVP Nikki Chapple

The Microsoft Spotlight Podcast highlights the importance of Diversity, Equality, and Inclusion within the Microsoft Community.

In this session will talk with a number of high profile Women In Tech about their journey into the world of IT and how as a community we can engage more women to get involved with the IT industry.

This will provide insight into the challenges our panel has faced and how they manage to carve out a successful career in IT, the goals that they have set for themselves and how we can get women in technical or non-technical roles throughout the industry.

About South Coast Summit

South Coast Summit follows a similar structure to other IT conferences and Microsoft events such as Microsoft Ignite and Future Decoded; with sessions delivered by subject matter experts from Microsoft, Microsoft MVPs, and Microsoft Partners. expert speakers, and a large exhibition of sponsors’ associated products and services.