In addition to implementation and technical setup, user training was an important part of the project.
When it came to end-user training, we created the material and ran the initial training. We sent the training material to Stokke so they could run several rounds of user training themselves. The training routine was subsequently rolled out throughout the organisation, in all countries. We wanted Stokke to have the expertise and necessary material to take ownership of the training process, says Ståle Hansen.
How has the subsequent training on Stokke’s part worked?
Since we finished the project with CloudWay, we have carried out training in the organisation as planned, and it has worked very well, says Nalbant.
The solution is set up so that users can perform many tasks themselves.
Users create project teams themselves and set up access management for them. This means that the IT department has more time to focus, optimize and streamline, concludes Nalbant.